Completeness of records
| Characteristic Name: | Completeness of records |
| Dimension: | Completeness |
| Description: | Every real world entity instance, that is relevant for the organization can be found in the data |
| Granularity: | Record |
| Implementation Type: | Process-based approach |
| Characteristic Type: | Usage |
Verification Metric:
| The number of tasks failed or under performed due to missing records |
| The number of complaints received due to missing records |
GuidelinesExamplesDefinitons
The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation
| Guidelines: | Scenario: |
|---|---|
| Implement a process level validation mechanism to avoid occurrence of missing records | (1) A buyer must record/verify an expense or asset in accordance with accepting/receiving any purchased items. (2)New application are stored in a temporary cabinet after entering into the system and they will be transferred to the file cabinet at the end of every week after the property manager cross check them with the system |
| Execute database commits upon transaction sequences in application programs and make sure all the transactions in the sequence successfully commit and generate the required records at the end of the sequence. | (1) In generating the MRP, the database operations will not be committed unless all materials in BOM is successfully executed for MRP |
| When distributed databases are used or online data collection devices are used, ensure the synchronisation/replication of records happen successfully without distortions and omissions. | (1) EFTPOS transactions are replicated with bank database and create the new balance B/F in the account |
| Implement periodic audit process for critical tangible objects that are recorded as data in database | (1) Annual audit for tangible assets in the organisation |
| Implement a validation mechanism in data transfers considering the business rules to monitor and ensure all records relevant to a event/transaction is transferred successfully. | (1) Rules to verify the number of records in the source file and destination file (2) All records relevant to a customer trip is transferred to the central database from online data stores |
| Maintain error logs for system transactions and regularly monitor them and perform relevant forensic activities to find missing records. | (1) A failed sales order creation |
Validation Metric:
| How mature is the process to prevent missing records |
These are examples of how the characteristic might occur in a database.
| Example: | Source: |
|---|---|
| if Dept is a relation representing the employees of a given department, and one specific employee of the department is not represented as a tuple of Dept, then the tuple corresponding to the missing employee is in ref(Dept),and ref(Dept) differs from Dept in exactly that tuple. | C. Batini and M, Scannapieco, “Data Quality: Concepts, Methodologies, and Techniques”, Springer, 2006. |
| if a column should contain at least one occurrence of all 50 states, but the column contains only 43 states, then the population is incomplete. | Y. Lee, et al., “Journey to Data Quality”, Massachusetts Institute of Technology, 2006. |
| the database should contain all customers in North and South America, but it is known that the database reflects only a portion of the company’s customers. Coverage in this example is the percent- age of customers actually captured in the database compared to the population of all customers that should be in it. | D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008. |
The Definitions are examples of the characteristic that appear in the sources provided.
| Definition: | Source: |
|---|---|
| A record exists for every Real-World Object or Event the Enterprise needs to know about. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
| Completeness of data refers to the extent to which the data collected matches the data set that was developed to describe a specific entity. Monitoring for incomplete lists of eligible records or missing data items will identify data quality problems. | HIQA 2011. International Review of Data Quality Health Information and Quality Authority (HIQA), Ireland. http://www.hiqa.ie/press-release/2011-04-28-international-review-data-quality. |
| Quality of having all data that existed in the possession of the sender at time the data message was created. | ISO 2012. ISO 8000-2 Data Quality-Part 2-Vocabulary. ISO. |
| Data is complete if no piece of information is missing – anti-example: "The Beatles were John Lennon, George Harrison and Ringo Starr" | KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published. |
| Every real-world phenomenon is represented. | PRICE, R. J. & SHANKS, G. Empirical refinement of a semiotic information quality framework. System Sciences, 2005. HICSS'05. Proceedings of the 38th Annual Hawaii International Conference on, 2005. IEEE, 216a-216a. |
Standards and regulatory compliance
| Characteristic Name: | Standards and regulatory compliance |
| Dimension: | Validity |
| Description: | All data processing activities should comply with the policies, procedures, standards, industry benchmark practices and all regulatory requirements that the organization is bound by |
| Granularity: | Information object |
| Implementation Type: | Process-based approach |
| Characteristic Type: | Usage |
Verification Metric:
| The number of tasks failed or under performed due non adherence of standards and regulations |
| The number of complaints received due to non adherence to standards and regulations |
GuidelinesExamplesDefinitons
The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation
| Guidelines: | Scenario: |
|---|---|
| Identify the policies, procedures, standards, benchmark practices and any regulatory requirements that an Information object is bound by | (1) Each person's compensation criteria must be determined in accordance with the Annuities Based on Retired or Retainer Pay law. |
| Ensure that all data processing activities are well defined and documented based on the policies, procedures, standards, benchmarks and regulatory requirements. | (1) Process of making a damage estimate is well defined based on industry benchmarks |
| Ensure that the application programs cater for standards and regulatory compliance | (1) A software program to make damage estimates which includes all benchmark data |
| Regularly monitor the data processing activities and identify the problems and inefficiencies so that the corrective and preventive actions can be taken. | (1) Frequent delays in time sheet approvals results in delayed payments |
| Signs should be standardised and universally used | (1) In the line efficiency report, low efficiency lines are indicated using a RED light while a green light indicates high efficiency |
| Relevant standard, procedures, policies and regulations should be communicated to the users effectively | (1) Providing a guidelines for signs |
| Ensure that proper conversion tables are maintained and used in converting attribute vales to different measurement bases. | (1) Metric conversion tables are used to convert lbs to kgs. |
Validation Metric:
| How mature is the process maintain the adherence to standards and regulations |
These are examples of how the characteristic might occur in a database.
| Example: | Source: |
|---|---|
| The age at entry to a UK primary & junior school is captured on the form for school applications. This is entered into a database and checked that it is between 4 and 11. If it were captured on the form as 14 or N/A it would be rejected as invalid. | N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013. |
The Definitions are examples of the characteristic that appear in the sources provided.
| Definition: | Source: |
|---|---|
| A measure of the existence, completeness, quality, and documentation of data standards, data models, business rules, metadata, and reference data. | D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008. |
| The data element has a commonly agreed upon enterprise business definition and calculations. | B. BYRNE, J. K., D. MCCARTY, G. SAUTER, H. SMITH, P WORCESTER 2008. The information perspective of SOA design Part 6:The value of applying the data quality analysis pattern in SOA. IBM corporation. |
| SIGNS AND OTHER Information-Bearing Mechanisms like Traffic Signals should be standardized and universally used across the broadest audience possible. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
| Validity of data refers to data that has been collected in accordance with any rules or definitions that are applicable for that data. This will enable benchmarking between organisations and over time. | HIQA 2011. International Review of Data Quality Health Information and Quality Authority (HIQA), Ireland. http://www.hiqa.ie/press-release/2011-04-28-international-review-data-quality. |